Privacy policy.

Privacy Policy Effective Date: March 24, 2025

MetConnections Inc. ("Met", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Met mobile application and related services.

1. Information We Collect:

We collect limited personal information solely to help you discover and connect with others in real-world settings.

a. Account Information. We collect your name, email address, phone number, and login credentials (such as email and password or third-party login information).

b. Role Card Data. We collect your responses to role-specific questions and any filters or tags you use to indicate what kind of connections you're seeking. This information is used to facilitate relevant matches based on the roles you choose (e.g., Founder, Investor, Romantic Partner, Client, etc.). We do not collect or store profile images, bios, or personal descriptions.

c. Location Data. We collect location data only when the app is actively in use. Location is used exclusively to identify potential matches within your immediate physical environment. Your location is never publicly visible. Only users you have explicitly chosen to meet at a specific location will be able to see that you are present at that location. No other users-inside or outside the event or space-can view your location or presence.

d. Device and Usage Information. We may collect limited technical information such as device type, operating system, app version, and diagnostic data (e.g., crash logs and usage statistics) to help improve app performance.

2. How We Use Your Information:

We use your information to:

  • Match you with other users based on your selected roles and preferences

  • Facilitate real-time, location-based connection discovery between consenting users

  • Provide customer support and respond to inquiries

  • Monitor and improve app performance, security, and usability

  • Communicate important updates or service-related information

3. How We Share Your Information:

  • We do not sell your personal information. We may share limited data only in the following circumstances:

  • With another user, but only when both parties mutually agree to meet at the same physical location

  • With trusted third-party service providers who assist in operating, hosting, or analyzing app performance, under strict confidentiality agreements

  • When required by law, regulation, or legal process

  • In connection with a merger, acquisition, or sale of assets, where user data may be part of the transferred assets

4. Your Choices and Controls:

You can:

  • View, update, or delete your role card preferences and account information at any time through the app settings

  • Opt out of non-essential communications

  • Request permanent account deletion by contacting us at support@metconnections.com

5. Data Retention:

We retain your data only as long as needed to provide the service or as required by applicable law. If you choose to delete your account, we will remove your data in accordance with our internal retention and deletion procedures.

6. Security:

We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse. However, no digital platform can guarantee absolute security. We encourage you to use a strong password and protect access to your device.

7. Children's Privacy:

Met is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a user under 18, we will take appropriate steps to delete that information.

8. International Users:

If you access or use the Met app from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using the app, you consent to this transfer.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will notify you through the app or by email. Your continued use of the app after any update constitutes your acceptance of the revised policy.

10. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:

Email: support@metconnections.com

Mailing Address:

MetConnections Inc.

155 Water Street Brooklyn,

NY 11201

Child Safety Standards – MetConnections

At MetConnections, the safety of our users—especially minors—is our highest priority. We are committed to upholding strict standards to prevent child sexual abuse and exploitation (CSAE) and to ensuring compliance with all applicable child safety laws.

1. Standards Against Child Sexual Abuse and Exploitation (CSAE)

MetConnections strictly prohibits:

  • Any form of child sexual abuse material (CSAM)

  • Grooming or sexual communication involving or about minors

  • Sharing or solicitation of sexually explicit or suggestive content involving children

  • Use of our platform to contact, target, or exploit minors in any way

We will immediately remove content and suspend users who violate these standards. Violations will also be reported to the National Center for Missing and Exploited Children (NCMEC) and appropriate law enforcement agencies.

2. In-App Mechanism for Reporting

MetConnections provides a clear, accessible way for users to report inappropriate content or behavior:

  • A “Report User” option is available under all contact information and interaction records.

  • Reports can be submitted during or after reviewing an interaction.

  • Users may include a description of the incident, upload screenshots, and access support resources as part of the reporting process.

All reports are reviewed promptly by our moderation and safety team to ensure timely and appropriate action.

3. Action Against Child Sexual Abuse Material (CSAM)

MetConnections does not support or allow direct messaging between users. The only user-to-user interaction occurs via temporary location sharing when a mutual connection is confirmed.

Nevertheless, we take all safety concerns seriously and:

  • Monitor and review any interactions that occur between users, including location-based engagement

  • Conduct manual reviews of flagged users and reports

  • Take immediate enforcement action, including banning users and reporting to relevant authorities when necessary

4. Compliance with Child Protection Laws

MetConnections complies with all relevant local and international child safety and data protection laws, including:

  • COPPA (Children’s Online Privacy Protection Act)

  • GDPR-K (General Data Protection Regulation for Kids)

  • Other applicable child protection legislation in the regions where we operate

We also align with industry standards and recommendations from organizations such as the Tech Coalition and WePROTECT Global Alliance.

5. Child Safety Point of Contact

If you have concerns or wish to report an urgent issue related to child safety, please contact our dedicated team:

Child Safety Officer
support@metconnections.com
Please use the subject line: Child Safety Concern

We aim to respond to all verified reports within 24 hours.